​I'm Jamie, a UX researcheR & Operation Specialist.
I’m a UX Researcher and Research Operations Specialist focused on understanding how people interact with complex systems and services. I examine breakdowns across touchpoints and translate research insights into improvements that increase clarity, trust, and usability.
Email Template Redesign
Evaluate the readability and efficiency of the current email template and redesign it to increase engagement.
UX Research / Design
UX Research Ops
Colleague AI
Explored K–12 teachers’ workflows and how AI-powered lesson recommendations could enhance lesson planning.
UX Research / Design
UX Research Ops
Data Analysis
Relationship During the Pandemic
Explored how the pandemic transformed dating culture in the United States examining both the immediate impacts during the Pandemic.
UX Research
Data Analysis
UX Research Ops
Trellis
Trellis is an online website platform where consumers can connect, identify, and explore minority owned small businesses for their consumer needs.
UX Research / Design
Data Analysis