I'm Jamie, a UX researcher & UX Operation Specialist.
I’m a UX Researcher focused on understanding how people interact with complex systems and services. I examine breakdowns across touchpoints and translate research insights into improvements that increase clarity, trust, and usability.
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I find my purpose helping people lower barrier for their needs and navigate complexity to clarity.
UX Research / Design
Data Analysis
UX ResOps
Colleague AI
Explored K–12 teachers’ workflows and how AI-powered lesson recommendations could enhance lesson planning.
UX Research / Design
Data Analysis
UX ResOps
Relationship During the Pandemic
Explored how the pandemic transformed dating culture in the U.S. examining the immediate impacts during the Pandemic.
UX Research
Data Analysis
UX ResOps
Trellis
A website where consumers can connect, identify, and explore minority owned small businesses for their consumer needs.
UX Research / Design
Data Analysis